• Free UK shipping on orders above £25
  • International shipping options available

Registering with Approved Vitamins:

How do I set up an account with Approved Vitamins?

An account will automatically be created by completing the form when purchasing a product. Alternatively you can click the MY ACCOUNT link at the bottom of the page and register for an account.

I have forgotten my login details, what do I do?

If you have forgotten your username, please contact us via 0330 088 3135 or [email protected]

If you have forgotten your password click the forgot password link on the MY ACCOUNT login page.

How do I change my password?

You can change your password by clicking on the MY ACCOUNT link in the bottom right hand side of the page and then clicking the ACCOUNT DETAILS link.

Can we help you?

Talk to a human via 0330 088 3135 or email us at [email protected]

Ordering and Delivery:

Will I be charged postage?

For UK orders over £25, there is no postage charge. For UK orders under £25, there will be a £2.50 postage charge.

For international orders, once through to checkout with your products, you will see the different postage options available. For more information, contact us via 0330 088 3135 or [email protected] Please note that there may be an additional postage fee if your order is over 2 kg in weight.

How quickly should I receive my order?

We aim to dispatch orders within 24 hours of ordering, so provided that everything is in stock, you should receive your order to a UK address within 2-3 working days. If a product is out of stock, this product will be sent separately when the product is back in stock.

Please note that there can sometimes be unexpected delays in receiving stock from our manufacturers. If you have not received your order after 7 working days, please contact us via 0330 088 3135 or  [email protected]

Delivery times for orders being sent internationally vary by destination and obviously depend on the transit time of our service provider.

Do you ship internationally?

We do ship internationally to the countries listed on the registration form.

Please contact us via 0330 088 3135 or  enquiries@approvedvitamins.com to check that we can ship to your shipping destination.

I haven't received my order, what should I do?

Please firstly check that you received both an order confirmation and PayPal receipt for your order. If you have not received both your confirmations, please contact us via 0330 088 3135 or [email protected]

If you have not received your order to your UK address within 7 working days, please contact us via 0330 088 3135 or [email protected]

What should I do if I have received the wrong product?

please contact us via 0330 088 3135 or [email protected] and we will do our best to rectify the problem as soon as possible.

What should I do if a product is missing from my order?

If there is no notification of a back order on your invoice, please contact us via 0330 088 3135 or [email protected] so that we can identify how the problem has occurred. We will do our utmost to rectify the problem as soon as possible.

What is a back order?

If a product that you have ordered is out of stock, we will put this product on back order which means that it will be sent out separately as soon as the product is back in stock. There will be a notification on your invoice if a product is on back order.

Most products will be back in stock within 3-4 days unless the product is long term out of stock with our manufacturer or coming from overseas.

We aim to fulfil all back orders within 2 weeks otherwise a refund will be issued.

How do I request a refund if I do not wish to wait for a back order?

please contact us via 0330 088 3135 or [email protected] with your product details and order ID so that we can cancel your back order and issue you with a refund.

Can I return a product to you for a refund?

Provided that the product is unopened and with a sufficient expiry date, you can return your product to us with a note of your order ID and an explanation of the reason for your refund request to the following address:

Returns
Approved Vitamins
Rico House
George Street
Prestwich
Manchester
M25 9WS

We will then issue you with a refund.

Payment and Checkout:

Can I pay using my bank card rather than my PayPal account at checkout?

PayPal are Approved Vitamins website payment gateway providers. Once redirected to the PayPal websites after checkout, you will have the option to pay for your order either using your PayPal account or using your bank card.

When will I be charged for my order?

We charge at the time of order.

Can I change or add to my order once the order has been placed?

Once the payment has gone through for your order, we are not able to add products to your internet order. However, if you contact us via 01… we can place a new order for you over the phone and you will not be charged additional postage.

If you wish to cancel a particular product, please contact us immediately so that we can issue you with a refund before your order leaves us – please contact us via 0330 088 3135 or [email protected]

Can I pay using my bank card rather than my PayPal account at checkout?

PayPal are Approved Vitamins website payment gateway providers. Once redirected to the PayPal websites after checkout, you will have the option to pay for your order either using your PayPal account or using your bank card.

When will I be charged for my order?

We charge at the time of order.

Can I change or add to my order once the order has been placed?

Once the payment has gone through for your order, we are not able to add products to your internet order. However, if you contact us via 01… we can place a new order for you over the phone and you will not be charged additional postage.

If you wish to cancel a particular product, please contact us immediately so that we can issue you with a refund before your order leaves us – please contact us via 0330 088 3135 or [email protected]

Get special offers and latest news in your inbox!

HI HONEY

£39.99

Hi Honey – Manuka honey has been proven to have some amazing health benefits. Health and great taste come together in this unique hamper. The gift basket is bursting with honey from teas, soap, lozenges and the honey itself. You will receive the softest, cutest bear with your purchase we called it Beryl but feel free to rename when it arrives…

LComvita Manuka Honey Lozenges with Propolis Honey and Lemon, 12 Lozenges.
Manuka Honey Soap 100g – Hypoallergenic Fragrance Free Soap.
Pukka Herbs – Lemon, Ginger & Manuka Honey Tea – 20 sachets Tea Bags
Comvita MGO* 83 Manuka Honey UMF 5+ 250g
Free Cuddly Teddy Bear.

What's in our healthy hampers

ME TIME

£39.99

We have put together the ultimate relaxing and rewarding hamper for you or your loved one. In this all encompassing hamper you will find something for your skin, bath, hands and face. Relax like never before. Go on, you know you’re worth it…

Avalon Organics Rejuvenating Rosemary Glycerin Hand Soap 355ml

Alba Botanica Hawaiian Body Scrub Sea Salt 411g

Good Health Naturally Ancient Magnesium Bath Flakes 750g

Alba Botanica Hawaiian Detox Sheet Mask Anti-Pollution Volcanic Clay

Alba Botanica Camu Camu Anti-Wrinkle Sheet Mask

What's in our healthy hampers

NUTS ABOUT TEA

£34.99

With 165 million cups of tea being drunk daily and £483 million spent annually in Britain on nuts, we have combined the two creating a one of a kind hamper with nuts to tantalize your taste buds and some of the most refreshing teas to wash them down with a mug you’ll be proud to keep out and keep refilling.

Organic Raw Vegan Activated Hazelnut Nut Butter
Salus Fennel Tea – 15 Tea Bags.
Pukka Herbs Cleanse Tea – 20 sachet Tea Bags
Heath and Heather Organic Green Tea & Ginger 20 Teabags
Lifeforce Organics Activated Live Trail Mix Bombay Style (Organic) 125g
Lifeforce Organics Activated Mixed Nuts Sweet & Spicy (Organic) 125g​

Free Mug

What's in our healthy hampers